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Suspension, Withdrawal or Reducing Scope of Certification Approval

Suspension of certification.

Suspension of certification may be done in the following cases:
• The certified client’s management system has persistently failed to meet certification requirements, including requirements for the effectiveness of the management system.
• The certified client does not allow surveillance or recertification audit to be conducted at the required frequencies.
• The certified client has voluntarily requested a suspension.
• In case of not applying of new standards that changed due to certification system.
• Violate use of certification mark.
• Violate contract or agreement of certification.
• In case of providing false information or document during audit.


Restoring of Suspension.

CAPL shall restore the suspended certification if the issue that has resulted in the suspension has been resolved. Failure to resolve the issues that have resulted in the suspension within six month shall result in withdrawal or reduction of the scope of certification.

WITHDRAWAL/CANCELLATION

CAPL shall cancel certification, withdraw the certificate and cancel any agreement for the use of CAPL certification mark in the following cases: (a) under the relevant provisions of Suspension or suspension is not restored in six months.
(b) at the formal request of a client;
(c) if the certification Criteria are changed and the CAPL cannot ensure conformity with the new requirements;
(d) if the client ceases to operate their certified system;
(e) if the client fails to meet financial obligations to CAPL; or
(f) on any other grounds specifically provided for under the certification criteria or formally agreed between the client and CAPL.
If a certificate is withdrawn, the CAPL Register shall also be amended accordingly and CAPL may also publish notification on that ground including CAPL’s website.
A client may appeal to the CAPL against a decision to withdraw certification.

Expanding or Reducing the scope of certification

CAPL shall, in response to an application for expanding the scope of a certification already granted, undertake a review of the application and determine any audit activities necessary to decide whether or not the extension may be granted. This may be conducted in conjunction with a surveillance audit. CAPL reduce the client’s scope of certification to exclude the parts not meeting the requirements, when the client has persistently or seriously failed to meet the certification requirements for those parts of the scope of certification. Any such reduction will be in line with the requirements of the standard used for certification. CAPL enforceable arrangements with the certified client concerning conditions of withdrawal ensuring upon notice of withdrawal of certification that the client discontinues its use of all advertising matter that contains any reference to a certified status. Upon request by any party, CAPL will state the status of certification of a client’s management system as being suspended, withdrawn or reduced.